My bank transfer with Sofort(Klarna)/iDeal has gone through, but my order doesn't appear in my account, what's going on?

Payments via Sofort(Klarna)/iDeal/Paypal might take a little longer to reach us. Please allow our payment provider (us) some extra time to confirm your order. If no order confirmation email has reached you within an hour of completing payment, please contact our Customer Service team. We'll do what we can to sort it out as quickly as possible.


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