Trouble accessing your account

If you're having trouble logging in to your account, it might be that you created your account with a Facebook log in. If this is the case, when trying to sign in, make sure you click the Facebook icon on the login page.

If you didn't use Facebook to create your account and sign in, you can follow the instructions here to reset your password. If you're still having trouble accessing your account, you can contact our customer service team who will be able to help.


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