Refer-a-friend problems

When using our refer-a-friend offer you will get a MOO gift card for every new customer you refer and your friend will receive a discount on their first order. 

You’ll want to make sure your friend uses your referral link to place their order and doesn’t use any other promotions or else the referral may not work.

Please note, it does take 2 days for the reward to be processed after your friend places their first paid order via your referral link. After that you’ll receive an email with a code to redeem your gift card. 

If, after this, you or your friend have not received the referral rewards, please contact our customer service team who will look into this for you.

You can find more information on our refer-a-friend offer and review our terms and conditions here.


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