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Fix a problem

Design problems

  • Dull or dark print
  • Dotty print
  • Vector vs. raster

Payment problems

  • Why is my promo code not working?
  • Payment declined
  • Duplicate charge for an order
  • Payment taken but no order placed
  • Payment taken but no order placed: what to do
  • Changing an order receipt
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Error messages

  • Design error messages
  • Removing crop marks
  • Video tutorial: how to outline text
  • Video tutorial: how to preflight a PDF
  • How to convert spot or Pantone color to CMYK
  • Ordering from the correct site
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Contact our helpdesk

  • How to contact our helpdesk

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MOO Inc., 14 Blackstone Valley Place, Lincoln, RI 02865 , USA - Registered in the United States of America. MOO Inc. All rights reserved.
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