Account and orders

Account settings

• How to create a MOO account
• Changing your account credentials
• I can't access my MOO account: what to do?
• How to delete your MOO account
• Managing your information
• How to store saved projects in your account

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Order editing & reordering

• How to change a delivery address
• Where to find your order history
• Video tutorial: how to reorder or edit a previous order
• How to change your order
• How to cancel an order

Where's my order?

• Order status and delays
• Power of Attorney requested by UPS
• Not present for delivery

Privacy settings

• Privacy and GDPR
• Unsubscribing
• Terms and conditions

Refer a friend FAQs

• How to refer a friend
• Refer a friend problems
• How to get your refer a friend reward

Still need help?

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Chat with us

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*Excluding Public Holidays

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Best for technical support and artwork issues

Call us

Mon - Fri: 9:00am - 7:00pm (EST)

* Excluding Public Holidays