Need help?
Type a word or phrase into the box below to search all our FAQ and support articles.
Product Information
Business Cards
- What are MOO Business Cards?
- How big are MOO Business Cards?
- Does MOO offer cards at conventional US sizes?
- What's the difference between Standard Size and MOO Size Business Cards?
- Are MOO Business Cards double sided?
- How much do MOO Business Cards cost?
Luxe Business Cards
Business Cards with Special Finishes
- What are Special Finishes?
- How much do Spot Gloss and Foil Business Cards cost?
- How long do Special Finish Business Cards take to arrive once ordered?
- What paper is Spot Gloss and Foil available on?
- What's the difference between Spot Gloss and Raised Spot Gloss?
- Do you offer silver foil or other foil options?
Cotton Business Cards
- How thick are Cotton Business Cards
- Which products are available with Cotton Paper?
- Why do my Cotton Business Cards have little marks on them?
- Are Cotton Business Cards recyclable?
- What makes Cotton Paper 'green'?
- Why Cotton instead of Paper?
Letterpress Business Cards
- What are Letterpress Business Cards?
- How are Letterpress cards different from regular MOO cards?
- How much do Letterpress Business Cards cost?
- How long will it take for me to receive my Letterpress order?
- Can I upload my own images on my Letterpress Business Cards?
- Can I make my own Letterpress design?
Square Business Cards
- What size are MOO Square Business Cards?
- How much do MOO Square Business Cards cost?
- Can I have rounded corners on my Square Business Cards?
- How much do rounded corners cost on Square Business Cards?
- How many Business Cards do I get in a pack?
- Can I use Printfinity on MOO Square Business Cards?
MiniCards
Postcards & Notecards
- Can I have Special Finishes on Postcards?
- Which side of the Original or Super Postcards are laminated?
- How big are MOO Postcards?
- How much do Postcards cost?
- Can you address and send out my MOO Postcards for me?
- Do you sell envelopes with MOO Postcards?
Greeting Cards
- Does MOO offer envelope printing?
- What are MOO Greeting Cards?
- How big are MOO Greeting Cards?
- How much do MOO Greeting Cards cost?
- Can I get a sample of MOO Greeting Cards?
- Which way up are the Greeting Cards? Will the text inside work as landscape or portrait?
Stickers and Labels
Letterhead
- What size are MOO Letterhead?
- What's the Letterhead paper like?
- How much does MOO Letterhead cost?
- How many sheets do I get in a pack of Letterhead?
- Can I use Printfinity on Letterhead?
- Can I get matching envelopes for my Letterheads?
Flyers
Notebooks
NFC Business Cards+
- NFC Business Cards+ out of stock
- What is NFC?
- What are NFC Business Cards+?
- What type of paper and finishes are available for NFC Business Cards+?
- Quantity of NFC Business Cards+
- What size are the NFC Business Cards+?
Gift Cards
MOO Packaging
Paper & Finish Options
- What kind of paper do you print on, MOO?
- What papers are available for Business Cards?
- What papers are available for MiniCards?
- Can I write or use an ink stamp on MiniCards or Business Cards?
- What papers are available for Postcards/Notecards?
- What papers are available for Greeting/Christmas Cards?
MOO Print Process
Artwork and Design Guidelines
General Design FAQs
- What's the difference between RGB and CMYK?
- Can I use my own logo, designs and photos?
- Accepted file formats
- Design services
- How to Save as a PDF in Adobe Photoshop
- How to Convert to Shape in Adobe Photoshop
MOO Product Templates
- Using MOO Product Templates to create the perfect fit
- MOO Size Business Cards Templates
- Standard Size Business Cards Templates
- Square Business Cards Templates
- MiniCards Templates
- Flyers Templates
Using my own photos
- Photo enhancement
- Uploading Photos: The Basics
- Photo Formats
- Photo Size and Resolution
- Photo color settings
- Photos in Black and white
Using my own designs
Using MOO Designs
Spot Gloss and Gold Foil Design Tips
Artwork Yays and Nays
- Design quick tips
- Make sure your text is inside the safe area
- Make sure your image is full bleed
- Make sure your design is the right resolution
- Avoid border or carefully centered graphics
- Make sure your photo is all the way to the edge of the bleed
Multi-page PDFs
Ordering from MOO
Prices and Discounts
Delivery & Turnaround
Paying for Your Order
The MOO Promise
Trials and Samples
Australian Tax
Businesses, Students & Events
Your Orders and Your Account
Where is My Order?
Editing and Reordering
- I’m trying to reorder MOO Greeting Cards, but I’m running into a problem with the orientation of some cards in my pack?
- Reordering or editing a previous order
- Changing an order
- I've just placed my order - is it possible to change the paper or finish?
- On a mobile, why is there no edit and reorder option?
- Changing a delivery address
Returns, Reprints & Refunds
Managing my account
- Creating an account
- How do I edit my account?
- Forgotten password reset
- Trouble accessing your account
- How do I change which automated emails I get from MOO?
- Delete my account
Saving my Work
Refer a friend
GDPR
- Privacy and GDPR
- How can I delete my account?
- Unsubscribing
- How do I manage my communication preferances within my MOO account?
- How do I go about getting my data sent back to me?
- Where can I send my Data Processing Addendum?
Troubleshooting
Design Your Own
- Can I have different fonts or text sizes in the same line of text?
- How do I change the background color on my design?
- Can I upload two images to my design?
- How can I add another image, card or design to my project?
- I’m getting an error when trying to upload my PDF, what shall I do?
- Can I choose how many of each design I receive?