Some ad-blocking applications, anti-virus software, and certain network restrictions can keep the payment fields from appearing at checkout. You might be seeing the same as the image below:
To fix this we recommend trying the following:
- Temporarily disabling any ad-blocking extension or software
- Checking out in an incognito/private browsing window
- Chrome: Ctrl/Cmd + Shift + N
- Firefox: Ctrl/Cmd + Shift + P
- Safari: Cmd + Shift + N
- Switching browsers
- Checking out as a Guest using Paypal
- If you are using a VPN, temporarily disable it
If, after following the above steps, the payment screen remains blank, please contact our Customer Service team to investigate further.