When creating your products online, you might encounter error messages warning you of potential print problems that need your attention. These error messages appear as either a yellow or red exclamation mark next to the corresponding issue within your design. Hover over any design error message to see a description of the potential problem and tips for fixing it.
Yellow Error Messages
If you see a yellow error message, you can override the warning and proceed to checkout. However, doing so may result in your design arriving with some issues. We strongly recommend reviewing and addressing any error messages during the design stage to ensure the best print quality.
Red Error Messages
If you see a red error message, you cannot override the warning and will be unable to proceed to checkout. You'll need to review the warning and either make the necessary changes to your design or use an alternative design file.
Need Assistance?
If you're unsure about the problem indicated by an error message, please contact our Customer Service team. We're happy to help you resolve any issues.