MOO | Support Help Centre home page
Help Center
Search help articles
Help Center home
Help Center
Submit a request
Cart
  1. MOO | Support
  2. Fix a problem
  3. Error messages

Error messages

  • Understanding Design Error Messages
  • Removing crop marks
  • Video tutorial: how to outline text
  • Video tutorial: how to preflight a PDF
  • Ordering from the correct site
  • How to convert spot or Pantone colour to CMYK
  • Document uses security
  • Document is more than one page
  • Cropbox does not equal Mediabox
  • Document contains annotations
  • Page is blank/empty
  • Pattern or shading is used

Still need help?

Contact us

Chat with us

Mon - Fri: 9:00am - 12:00am (BST)

*Excluding Bank Holidays

Email us

Best for technical support and artwork issues

Call us

+44 20 8629 1415
Mon - Fri: 1:00pm - 12:00am (BST)

* Excluding Public Holidays
© MOO Print Ltd, Camden House, Camden Lock Place, Chalk Farm Rd, London, NW1 8AB, Registered in England, Company Number: 5121723 MOO Print Limited. All rights reserved.
Deutsch English (US) Español Français Italiano