Payment problems
- Why is my promo code not working?
- Payment declined
- Duplicate charge for an order
- Payment taken but no order placed
- Payment taken but no order confirmation: what to do
- Changing an order receipt
- Blank payment screen
- Emojis or other special characters causing checkout issues
Still need help?
Chat with us
Mon - Fri: 9:00am - 12:00am (BST)*Excluding Bank Holidays